1. Company Information
1.1 The website www.gyansetu.in (referred to as the “Site”), the courses offered on the Site (referred to as the “Courses”), and the training services provided through the Site and associated software (referred to as the “Services”), are owned, operated, and managed by Gyansetu Education (referred to as “we”, “our”, “us”, or the “Company”). Collectively, the Site, Courses, and Services are referred to as the “Company Products”. By (a) using or accessing the Company Products, which includes streaming, accessing, or using the software, or (b) making payment, either for oneself or on behalf of someone else to use or access the Company Products, you agree to the terms and conditions outlined in these terms of use (referred to as the “Terms”).
1.2 These terms, unless otherwise excluded by any other agreement between the company and/or a user, including this introductory section, constitute a legally binding contract between you and the company. By using the company products, you assert and affirm that you have read, understood and consent to be bound by these terms. If you do not accept these terms, you must refrain from using – and are not authorized to use – any part of the company products.
1.3 For the purpose of these Terms, the term “User(s)/You” encompasses all individuals, natural or legal, who visit the Site, including those who have agreed to become registered users by providing registration data while signing up on the Site as registered users accessing the Company Products through the Website. If you are a parent, guardian, or other individual enabling a child to access the Company Products, you agree to be held accountable for such child’s actions, including compensating for damages or indemnification that could be rightfully attributed to a child if not for their age. This Site is intended for use by natural persons aged 13 (Thirteen) years or older.
1.4 If you are utilizing or establishing an account to use the Company Products on behalf of a company, entity, or organization (referred to as a “Subscribing Entity”), you affirm and warrant that you: (i) hold authorized representation of that Subscribing Entity with the power to bind said entity to these Terms, and (ii) consent to be bound by these Terms on behalf of such Subscribing Entity.
2. Privacy Policy
2.1 Any personal information submitted concerning your use of the Site is subject to our Privacy Policy, accessible at https://www.gyansetu.in/privacy-policy. By agreeing to these Terms, you implicitly accept the practices outlined in our Privacy Policy.
2.2 The User may gain access to certain confidential information, including but not limited to technical, contractual, product, pricing, and other valuable information recognized as confidential (“Confidential Information”). The User acknowledges and commits to maintaining all Confidential Information in strict confidence. The title and all interests to Confidential Information shall remain vested in the Company. The User’s obligations concerning Confidential Information persist even after the termination of these Terms of Use, as per the provisions under ‘Termination’ below. The User acknowledges that adherence to these obligations is necessary and reasonable to safeguard the Company’s interests. Furthermore, the User agrees that monetary compensation would be insufficient to remedy any breach of the covenants or agreements set forth herein. Thus, the User acknowledges that any violation or potential violation will cause irreparable harm to the Company and, besides other available remedies, the Company is entitled to seek injunctive relief against such breaches or their continuation.
3. General
3.1 The Company Products facilitate Users’ learning through live and recorded instruction, tutoring, and learning services via our proprietary Software. The Services encompass, among other things, the facilitation and hosting of Courses and soliciting feedback from Users.
3.2 By using the Company Products, you acknowledge and accept these Terms as consideration for your use of the Company Products, in addition to other valuable considerations.
3.3 The Company retains the absolute right to amend these Terms at its discretion, without prior notice except through posting the revised Terms on the Site. Revisions become effective upon posting and are identified by the most recent date of revision. Regularly visiting this page ensures your continued acceptance of these Terms. Your continued use of the Company Products post-revision constitutes binding acceptance of the revised Terms. However, no revisions to these Terms shall apply to disputes between you and the Company that arose before the date of such revision.
3.4 The Company Products are subject to change at any time. While we continually strive to enhance them, if you ever find the Company Products unsatisfactory, your sole recourse is to discontinue their use.
3.5 Through your use of the Company Products or communication with us, you consent to receiving electronic communications from us concerning security, privacy, and administrative issues related to your use of the Company Products. In the event of a security breach, we may attempt to notify you electronically by posting a notice on the Site or sending an email.
4. Connectivity Costs and Equipment
4.1 You bear sole responsibility for all service, internet, telephone, and/or other fees and expenses associated with accessing and using the Company Products. This includes data charges imposed by wireless carriers or Internet service providers, as well as acquiring and maintaining all necessary telephone, computer hardware, and other equipment for such access and use.
4.2 The Company utilizes internally developed systems to provide the Company Products to Users. These systems may encounter technical or other limitations, and disruptions in computer and communications hardware systems might occur. Additionally, the Company continually enhances and improves these systems to accommodate Site usage levels. We may also introduce additional features and functionality, potentially leading to the need for new technologies. Increased Site utilization or the addition of new features may cause unforeseen system disruptions, slower response times, reduced customer service levels, and delays in providing accurate financial information. By using Company Products, you agree that the Company shall not be held liable to you or any third party for such failures outlined herein.
5. Fees and Taxes
5.1 Accessing the Site and browsing Courses is currently free. However, the Company reserves the right to modify its fee policies at its discretion, including charging for Site access. Any fee changes will not affect you until you agree to them.
5.2 You are responsible for paying all fees and applicable taxes associated with the Site in a timely manner, using a valid payment method accepted by the Company at its discretion. Failure to pay fees or overdue accounts may result in fee collection through alternative methods, such as charging other payment methods on file or engaging collection agencies and legal representation. We may also suspend your access to any Company Products until outstanding amounts are resolved.
6. General Disclaimer
6.1 We lack the means to control comments or discussions posted on the Site, and thus cannot guarantee the reliability, validity, accuracy, or truthfulness of such content. By using the Site, you acknowledge that you may encounter Submitted Content that you find offensive, indecent, or objectionable. You agree to indemnify and hold the Company harmless from any claims, notices, or actions arising from your access or use of any Submitted Content.
6.2 Individuals accessing or using the Company Products from locations outside India, including other countries, do so at their own discretion and are responsible for complying with applicable local laws. Accessing or using the Company Products from jurisdictions where their contents or practices are illegal, unauthorized, or penalized is strictly prohibited.
7. Conduct
7.1 You are permitted to access the Company Products solely for lawful purposes. You bear sole responsibility for understanding and adhering to all laws, rules, and regulations governing your use of the Company Products. You agree not to use the Company Products or Company Content for recruiting, soliciting, or contacting Instructors or potential users for non-affiliated business without our prior written consent, which may be withheld at our discretion. You assume all risks associated with any meetings or contact between you and any Instructors or other Users of the Company Products. Exercise caution before meeting any Instructor or other User in person, and always prioritize safety.
8. Specific User Obligations when using the Site
8.1 As a User, you agree to:
8.1As a User, you agree to Review, understand, and consent to the pricing information (refer to the Pricing section below) before using the Site or registering for a Course.
8.2 As a User, you agree to Obtain parental or legal guardian consent before using the Site or registering for a Course if you are under the age of 18 (Eighteen).
8.3 As a User, you agree to Abide by the following prohibitions when using the Company Products:
8.3.1 Refrain from uploading, posting, or transmitting unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of solicitation, whether commercial or otherwise.
8.3.2 Avoid posting any inappropriate, offensive, racist, hateful, sexist, sex-related, false, misleading, infringing, defamatory, or libelous content.
8.3.3 Do not manipulate or interfere with the Company Products.
8.3.4 Do not reproduce, distribute, publicly display, publicly perform, communicate to the public, create derivative works from, or otherwise use and exploit any Submitted Content or other content obtained from any Company Products without our express written permission or the permission of the Company.
9. Registration and Identity Protection
9.1 To access certain Company Products, you must register and create an account, username, and password. Information provided during registration assists us in offering tailored content, customer service, and network management. You are solely responsible for maintaining the confidentiality of your account, username, and password (collectively referred to as the “Account”), and for all activities and liabilities associated with or occurring under your Account. You must promptly report any unauthorized use of your Account or security breaches. We are not liable for any losses or damages arising from your failure to comply with these requirements or from unauthorized access to your Account. Nonetheless, you are responsible for losses incurred by us or others due to Account misuse, except for use following notification of unauthorized access to your Account.
9.2 You may not transfer your Account to another individual or use anyone else’s Account. If you authorize or register another individual, including a minor, to use your Account, you are fully responsible for (i) their online conduct, (ii) controlling their access to and use of the Services, and (iii) the consequences of any misuse.
9.3 For further details on how we handle your information, please refer to our Privacy Policy.
10. Accuracy of Account Information
10.1 By using Company Products, you agree to (a) provide true, accurate, current, and complete information about yourself as prompted by our registration form (referred to as “Your Data”), (b) regularly update Your Data to keep it true, accurate, current, and complete, and (c) comply with these Terms. Providing untrue, inaccurate, outdated, incomplete, or misleading information, or if we believe such information is provided, may result in suspension or termination of your account and denial of current or future Company Product use, without liability to you.
11. User and Submitted Content
11.1 Any materials, information, communications, or ideas that you upload, communicate, transmit, or post to us through Company Products (referred to as “Submitted Content”) will be treated as non-confidential and subject to the license below. We may reproduce, distribute, publicly perform, communicate to the public, and use and exploit Submitted Content for purposes related to delivering, marketing, promoting, demonstrating, or operating the Company Products, including quality control, redistribution, or display to Users, and professional development.
12. Copyright
12.1 You acknowledge that the software, technology underlying the Services, and all other software, designs, materials, information, communications, text, graphics, links, electronic art, animations, illustrations, artwork, audio clips, video clips, photos, images, and other data or copyrightable materials, including their selection and arrangements, provided or made available to you in connection with the Company Products (referred to as the “Company Content”), are the proprietary property of the Company and its affiliated and/or third-party providers and suppliers (referred to as the “Third Parties”).
12.2 You agree that any material displayed on the Site is solely for your personal use, and you should not copy, reproduce, republish, post, upload, transmit, or distribute such material in any manner or through any media, including email or other electronic means. You shall not assist anyone else in doing so. Modifying said materials or using them on any other website or networked computer environment or for any purpose other than personal use constitutes copyright infringement and is expressly prohibited. Unless specified otherwise, downloading content to your computer does not confer ownership rights. The Company reserves all rights not expressly granted to you.
12.3 All services provided under this agreement are considered works made for hire. The Company shall have exclusive and sole ownership of any intellectual property developed as part of this agreement. This includes all copyrights, registrations, applications, renewals, extensions, income, royalties, damages, claims, payments, causes of action, and other associated rights worldwide.
13. Additional Prohibited Activities
While using Company Products, you are also prohibited from:
13.1 Uploading or transmitting any information or content that violates the intellectual property rights of any party, including patents, trademarks, trade secrets, copyrights, or other proprietary rights. This includes incorporating such material into Submitted Content.
13.2 Transmitting any unlawful, harmful, harassing, defamatory, threatening, vulgar, sexually explicit, hateful, or otherwise objectionable material that could harm or disrupt the Company Products or any computers.
13.3 Creating a false identity or impersonating another individual or entity.
13.4 Restricting, discouraging, or inhibiting any person from using the Company Products, disclosing personal information about a third party without their consent, or collecting information about Company Products’ users.
13.5 Engaging in any unauthorized modification, creation of derivative works, translation, reverse engineering, decompiling, disassembling, or hacking of any aspect of the Company Products, except as permitted by these Terms, authorized features, or applicable law.
13.6 Gaining unauthorized access to the Services, other users’ accounts, or other connected computers or websites.
13.7 Reproducing, distributing, publicly displaying, selling, or exploiting any portion of the Company Products or its content for purposes not expressly permitted by these Terms.
13.8 Framing, embedding, or presenting Submitted Content obtained from the Company Products as originating from a source other than the Company.
13.9 Copying, caching, or reformatting Submitted Content for commercial purposes without proper authorization.
13.10 Altering, defacing, or bypassing any approved software through which the Company Products are accessed, and unauthorized use of any Company trademarks, service marks, logos, or content.
13.11 Posting, transmitting, or making available any viruses, worms, spyware, or other harmful computer code intended to damage or disrupt the Company Products.
13.12 Removing, disabling, damaging, or circumventing any security-related features of the Company Products or features that enforce limitations on their use.
13.13 Using any automated means to access the Company Products, deep-linking to features, or bypassing measures to prevent or restrict access.
13.14 Interfering with or disrupting the Company Products, networks, or servers, or violating their regulations, policies, or procedures.
13.15 Violating any applicable laws or regulations or these Terms.
13.16 Assisting or permitting others to engage in any of the above activities.
14. Refund, Course Repeat, and Batch-Shift Policies
14.1 Refund Policy: A three-day refund is available from the Date of Purchase, provided the learner has not accessed more than 2 classes or downloaded any course material. Certain conditions nullify the money-back guarantee, including downloading course content, viewing more than 2 class recordings, or attending 2 or more live sessions.
If we believe that you are abusing our refund policy, it will be our sole discretion to suspend or terminate your account access and refuse or restrict any and all current or future use of company products, without any liability to you. Gyansetu reserves the absolute rights to revise these terms without prior notice to you other than by posting revised terms on the website.
All refunds request will be processed within 15 working days from the date of approval of the refund request from Gyansetu.
14.2 Batch-Shift Quota: Limited seats are available for batch shifts in live-online classes. Gyansetu may not accommodate certain requests due to seat availability. Learners can avail batch shift option with same faculty anytime, but batch shift option with another faculty can only be availed within 1 week of start of your previous batch.
14.3 Course Repeat: Students can repeat the course for free with the same faculty if he is unable to understand in a batch due to any reason. Gyansetu offers this facility of free course repeat only within an year of enrollment of the course. Any requests later will not be entertained.
15. Procedure for Reporting Claimed Infringement
15.1 If you believe that any content on the Company Products infringes your intellectual property rights, please promptly send a “Notification of Claimed Infringement” to the Company. Your communication should include specific information outlined in the Terms.
16. Links to Third-Party Sites
16.1 As you use Company Products, you may encounter links to Third-Party Sites. These links are provided for convenience only, and the Company is not responsible for their availability or content. Your interactions with Third-Party Sites are at your own risk, and the Company disclaims any liability for losses or damages incurred from such interactions.
17. Disclaimer; Warranty Disclaimer
17.1 When engaging with the Company Products, participating in courses, or accessing Company content or submitted materials, you may encounter a variety of products, photographs, music, artwork, messages, and other content from various sources. It’s important to note that the Company does not take responsibility for the accuracy, integrity, quality, legality, usefulness, or safety of such products, content, or materials. Additionally, there’s a possibility of encountering inaccurate, offensive, indecent, or objectionable content. By using Company Products, you agree to waive any legal or equitable rights or remedies you may have against the Company regarding such content.
17.2 To the fullest extent permitted by applicable law, Company and its affiliates, partners, licensors, and suppliers disclaim all express, implied, and statutory warranties, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any advice or information obtained from the Company, its employees, or representatives, whether oral or written, does not create any warranty not expressly stated herein. Company and its affiliates, partners, licensors, and suppliers do not guarantee that the services or any part thereof, or any products or content offered through the services, will be uninterrupted or free of errors, viruses, or other harmful components. You understand and agree that you use, access, download, or obtain information, materials, or data through the Company Products, associated sites or applications, and any third-party sites at your own discretion and risk. You will be solely responsible for any damage to your property or loss of data resulting from the download or use of such material or data.
18. Limitation of Liability
18.1 The company, its officers, directors, employees, and affiliates shall not be liable for any direct, indirect, special, or consequential damage arising from the use of Company Products, even if advised of the possibility of such damages.
19. Indemnification
19.1 You agree to indemnify and hold harmless Company and its affiliates from any losses, expenses, damages, claims, or demands arising from your use of Company Products or breach of these Terms.
20. Modification of Services
20.1 The company reserves the right to modify, suspend, or discontinue any aspect of the Company Products at any time without notice, and these Terms will continue to apply to modified Company Products.
21. Dispute Resolution
21.1 Mandatory Arbitration: Please carefully review this section as it impacts your rights. You, Company, and each of our respective subsidiaries, affiliates, predecessors in interest, successors, and permitted assigns agree to resolve all disputes and claims arising out of or related to these Terms or your use of the Company Products through arbitration, in accordance with the Indian Arbitration and Conciliation Act, 1996, except for matters that may be brought to court.
21.2 Arbitration Process: The arbitration shall be conducted in Gurugram, India, with one arbitrator appointed jointly by Company and You. All arbitration proceedings and written decisions shall be in English.
21.3 Governing Law and Jurisdiction: These Terms are governed by the laws of the Republic of India, and any disputes shall be exclusively resolved by the courts in Bangalore.
22. Termination of Services; Termination of Agreement
22.1 Company may immediately terminate your use of the Company Products without notice for any breach of these Terms, applicable policies, or laws. Termination may also occur for other reasons at Company’s discretion.
22.2 Upon termination, certain sections of these Terms shall survive, including those related to intellectual property ownership, disclaimers, liability limitations, dispute resolution, and other provisions that apply post-termination. Upon termination, Company may delete your information and bar your access to the Company Products.
22.3 You may terminate your use of the Company Products at any time. To terminate your account, raise a support ticket from your Gyansetu login or use any other account termination functionality provided.
23. Monitoring
23.1 Electronic communications and content passed to the Company may be monitored or examined for compliance with corporate policies. The company reserves the right to reject content not in compliance with its policies and procedures.
24. Miscellaneous
24.1 Entire Agreement: These Terms and any applicable policies constitute the entire agreement between the parties and supersede all previous agreements. All rights not expressly granted are reserved.
24.2 Severability: If any provision of these Terms is found to be illegal or unenforceable, the remaining provisions shall remain valid and enforceable.
24.3 Waiver: Waiver of any provision of these Terms requires a written instrument. Failure to enforce any provision does not constitute a waiver.
24.4 Notice: Notices shall be in writing and given by facsimile, registered mail, or electronic mail.
24.5 No Agency: Nothing in these Terms creates an agency or partnership between the parties. Neither party has authority to bind the other without written consent.
