Module 1: Artificial Intelligence Fundamentals 4 Topics
1.1 The AI Landscape
- What AI is – and what it is not: AI vs.
automation vs. analytics
- Narrow AI, General AI and Super AI, with real examples
- AI, Machine Learning and Deep Learning: how the three relate
1.2 Core AI Capabilities
- NLP, computer vision, speech and multimodal AI
- Predictive analytics: forecasting and
recommendation systems
- Where AI already sits in everyday business
systems
1.3 AI Across Industries
- HR, operations and supply chain, finance and retail
- Healthcare, manufacturing and education
1.4 Building an AI Mindset
- How to spot a genuine AI use case – and a bad one
- Feasibility: is the data available, repeatable
and reliable?
- Where AI predictably fails, and why humans
stay in the loop
Module 2: Generative AI Foundations & Prompt Engineering 7 Topics
2.1 How Generative AI Works
- Predictive AI vs. Generative AI; LLMs without the maths
- Tokens, context windows and why they affect cost
- Training vs. fine-tuning vs. inference; temperature and top-p
2.2 The Current Model Landscape
- GPT, Claude, Gemini and Llama: strengths and limitations
- Reasoning models vs. fast models; open vs. closed weights
- Choosing a model by task, cost, latency and
data sensitivity
2.3 Prompt Engineering Fundamentals
- Anatomy of a prompt: Role, Task, Context, Format, Constraints
- Generation, summarisation, rewriting and extraction
- Structured output: JSON, tables, lists and schemas
2.4 Prompt Frameworks
- RTF (Role-Task-Format) for quick everyday prompts
- CO-STAR (Context, Objective, Style, Tone, Audience, Response)
- CRISPE and RACE for repeatable professional prompts
- TAG (Task-Action-Goal) for process and workflow prompts
- Building a reusable prompt template library for your role
2.5 Core Prompting Techniques
- Zero-shot and few-shot prompting
- Chain of Thought and self-consistency for harder problems
- Prompt chaining, negative prompting and persona control
2.6 Meta Prompting
- Using AI to write, critique and improve your prompts
- Optimisation loops: draft, test, diagnose, refine
- Generating prompt templates and system prompts automatically
- Comparing prompt variants and evaluating what performs better
- Scaling prompts across a team without quality drift
2.7 Limitations & Quality
- Hallucinations and bias: why they happen and how to spot them
- Verifying facts and grounding answers in sources
- When to use AI and when to use human judgement
Module 3: Advanced LLMs, Embeddings & RAG 4 Topics
3.1 Choosing the Right Model
- LLMs vs. Small Language Models; edge and on-device use
- Reasoning vs. fast models: cost, latency and quality trade-offs
- Use-case mapping: which model for which business task
3.2 Embeddings & Semantic Search
- What embeddings are; representing text as vectors
- Vector databases and why similarity beats keyword search
- Chunking strategies and how chunk size changes answer quality
3.3 RAG in Practice
- RAG end to end: ingest, chunk, embed, retrieve, generate
- Building a knowledge base from documents, wikis and tickets
- Improving retrieval: metadata filters, hybrid search, re-ranking
- Grounding answers with citations; common failure modes
3.4 Customisation & Tool Use
- Prompting vs. RAG vs. fine-tuning: choosing the right lever
- Function calling and structured JSON output
- Model Context Protocol (MCP): connecting models to tools and data
Module 4: Agentic AI & AI Orchestration 4 Topics
4.1 What Agentic AI is
- Autonomy, goal-directedness and adaptability
- Chatbots vs. workflows vs. agents – a clear comparison
- Real examples: research, support and coding agents
4.2 Anatomy of an Agent
- Memory, planning, tool use and reflection
- Levels of autonomy and where to set the limit
4.3 Agent Design Patterns
- ReAct and plan-and-execute for multi-step tasks
- Router and multi-agent supervisor patterns
- Human-in-the-loop checkpoints and approval gates
4.4 Frameworks, Guardrails & Reliability
- LangChain and LangGraph, CrewAI, AutoGen, Agent SDKs
- Error handling, retries and fallback strategies’
- Guardrails, cost control and monitoring agent performance
Module 5: No-Code/Low-Code & Vibe Coding 8 Topics
5.1 Zapier
- Platform overview and interface
- Building your first Zap; multi-step workflows
- AI-powered steps, filters, formatters and utilities
- Hands-on: automate an email-to-task
workflow
5.2 Make.com
- Visual workflow builder: modules, routes and scenarios
- Advanced routing and error handling
- Data stores, aggregators, scheduling and webhooks
- Hands-on: build a content aggregation workflow
5.3 LangFlow
- What LangFlow is: a visual builder for LLM apps and AI agents
- Interface tour: canvas, components, flows and the playground
- Core components: model, prompt, memory, chain, agent, tool nodes
- Connecting OpenAI, Claude and Gemini; managing API keys
- Data components: file loaders, splitters, embeddings, vector stores
- Building a RAG chatbot flow step by step
- Turning a flow into an agent with tools and a system prompt
- Custom components and Python code nodes for advanced logic
- Testing, debugging and tracing a flow’s execution
- Publishing a flow as an API endpoint and embedding it in an app
- Environment variables, credentials, versioning and sharing
- Hands-on: build and deploy a document
Q&A assistant
5.4 Lovable & Vibe Coding
- What vibe coding is: building software by describing it
- Lovable overview: projects, chat interface and live preview
- Prompting for apps: describing screens, data and behaviour
- Building your first app: pages, components and navigation
- Styling and branding: themes, layout and responsive design
- Adding a backend with Supabase: tables, records and queries
- User accounts and authentication
- Iterating safely: chat edits, visual edits, undo and version history
- Connecting APIs and third-party integrations
- Publishing: preview links, custom domains and hosting
- GitHub sync and exporting your code
- Knowing the limits: when to hand off to a developer
- Hands-on: build and publish a working internal business tool
5.5 Notion AI
- AI writing, editing and database automation
- Q&A over workspace knowledge
- Hands-on: build an AI-powered internal knowledge base
5.6 Canva AI
- Text-to-design generation and AI brand kits
- Magic Studio tools: resize, erase, edit, content suggestions
- Hands-on: create a branded presentation with AI
5.7 Choosing your stack
- Matching the tool to the task: automation vs. agent vs. app
- Comparing cost, learning curve and ceiling
• Security, data residency and what not to paste
into a tool
• Avoiding vendor lock-in
5.8 Integrating AI into business Processes
- Identifying automation opportunities in your own role
- Workflow mapping and optimisation
- Change management and team adoption
- Measuring ROI of automation
Module 6: n8n - Building No-code AI Agents 7 Topics
6.1 n8n Fundamentals
- Cloud vs. self-hosted n8n: which to choose and why
- The canvas, nodes, connections, and executions
- How data flows between nodes; reading the JSON view
6.2 Core Nodes & Logic
- Trigger nodes: schedule, webhook, chat and app events
- HTTP Request node for connecting to any API
- IF, Switch, Merge, Set, Loop and Wait nodes
- Expressions and variables for dynamic workflows
6.3 Credentials & Integrations
- Connecting Google Workspace, Slack, Sheets, Notion, CRMs
- Managing API keys and credentials securely
- Working with webhooks from external systems
6.4 AI Nodes in n8n
- The AI Agent node vs. a simple LLM call
- Chat model nodes: OpenAI, Claude, Gemini and local models
- Memory nodes for conversational context
- Tool nodes: search, calculator, HTTP and workflow tools
- Vector store and embedding nodes
6.5 Building your first AI Agent
- Defining the agent’s goal, scope and tools
- Writing the system prompt and setting guardrails
- Adding memory and testing in the chat interface
- Iterating on failures and edge cases
6.6 RAG Inside n8n
- Ingesting documents from Drive, SharePoint or upload
- Chunking, embedding and storing in a vector database
- Wiring retrieval in as a tool the agent can call
- Keeping the knowledge base fresh on a schedule
6.7 Multi-Agent & Sub-Workflows
- Splitting complex jobs across sub-workflows
- Routing between specialist agents
- Adding human approval steps before an agent acts
- Hands-on: a support agent answering from a company knowledge base
- Hands-on: a lead-qualification agent that writes to a CRM
- Hands-on: a daily research digest agent that emails a brief
Module 7: Microsoft 365 Copilot 9 Topics
7.1 The Copilot Landscape
- Microsoft 365 Copilot vs. Copilot Chat vs. GitHub Copilot
- Licensing basics and what each tier includes
- Where your data goes: the tenant boundary explained simply
7.2 How Copilot Works
- Grounding in Microsoft Graph: files, mail, chats, and meetings
- How permissions decide what Copilot can see
- Why Copilot answers differ from public
ChatGPT answers
7.3 Copilot in Word
- Drafting from a prompt, a file or a set of notes
- Rewriting for tone, length and audience
- Summarising long documents and generating tables
7.4 Copilot in Excel
- Generating and explaining formulas
- Analysing a table: trends, outliers and breakdowns
- Creating charts and PivotTables by description
- Data cleaning and column transformation prompts
7.5 Copilot in PowerPoint
- Generating a deck from a Word document or a prompt
- Restyling and reorganising existing slides
- Generating speaker notes and summarising a deck
7.6 Copilot in Outlook
- Summarising long threads and extracting decisions
- Drafting and refining replies; coaching on tone
- Meeting preparation briefs
7.7 Copilot in Teams
- Meeting recaps, action items and decision logs
- Catching up on missed chats and channels
- Using Copilot during a live meeting
7.8 Prompting Copilot Effectively
- Referencing files, people and meetings inside a prompt
- Prompt patterns that work in a Microsoft 365 context
- Using the Prompt Gallery and building a team prompt library
7.9 Governance & Adoption
- Sensitivity labels, data protection and admin controls
- Common oversharing risks and how to avoid them
- Driving adoption: use cases by department
- Hands-on: build a prompt library and adoption plan for your team
Module 8: Working with Claude 8 Topics
8.1 The Claude Model Family
- Opus, Sonnet and Haiku: capability, speed and cost
- Extended thinking and when deeper reasoning pays off
- Choosing the right Claude model for a given task
8.2 Claude Interface Essentials
- Projects: giving Claude persistent context for ongoing work
- Project knowledge, custom instructions and styles
- Managing long conversations effectively
8.3 Working with Long Context
- Analysing large documents, contracts and reports
- Comparing multiple documents in a single pass
- Synthesis and structured extraction tasks
8.4 Artifcats
- Generating documents, dashboards and mini-apps in chat
- Iterating on an artifact through conversation
- Business uses: trackers, calculators, one-pagers
8.5 Claude – Code Overview
- Agentic coding from the terminal, IDE or desktop
- Repository-aware tasks and multi-file changes
- Where it fits for non-developers: scripts, automation, data tasks
8.6 Connectors & MCP
- Model Context Protocol in practice
- Connecting Claude to Drive, calendar, email and internal tools
- Workflows that read from and write to business systems
- Permissions and safe connector use
8.7 Prompting Claude Well
- Using XML tags to structure complex prompts
- Role framing, examples and explicit output formats
- Encouraging step-by-step reasoning; controlling verbosity
- How Claude prompting differs from GPT prompting
8.8 Claude in Business Workflows
- Research, analysis, drafting and document review
- Building a repeatable assistant for a business function
- Data handling, confidentiality and safe use
policies
- Hands-on: build a Claude Project with connected data sources
Module 9: AI Image Generation & Avatar Video Creation 7 Topics
9.1 The Visual Gen AI Landscape
- Image models, video models and avatar platforms
- Quality, speed and cost trade-offs across the field
- Choosing a tool for marketing, training or product work
9.2 AI Image Generation
- Google Nano Banana and Nano Banana Pro (Gemini image models)
- ChatGPT image generation; Midjourney; Stable Diffusion
- Strengths compared: photorealism, text-in image, speed, control
- Resolution, aspect ratios and output formats
9.3 Prompting for Images
- Prompt anatomy: subject, style, composition, lighting, camera
- Negative prompts and constraint control
- Reference images and style transfer
- Getting readable text inside an image
9.4 Editing & Brand Consistency
- Inpainting, outpainting and background replacement
- Multi-reference fusion and pose control
- Keeping a character, product or brand look consistent
- Building a reusable brand prompt kit
9.5 AI Video Generation
- Google Veo: text-to-video and image-to video with native audio
- Gemini Omni Flash for fast conversational video editing
- Kling and Runway as alternative production tools
- Practical limits: clip length, continuity and cost
9.6 Prompting for Video
- Shot description, camera movement and pacing
- Image-to-video: starting from a generated still
- Maintaining continuity across multiple shots
- Storyboarding an AI video before you generate
9.7 AI Avatars & Talking – Head Video
- Avatar platforms: HeyGen and Synthesia
- Creating a custom or stock avatar; multilingual delivery
- AI voice with ElevenLabs: cloning, tone and pacing
- Script to avatar to voice to captions: the full pipeline
- Hands-on: a branded image campaign set with one visual identity
- Hands-on: a 60-second avatar-led explainer with voice and captions
Module 10 : Ethics, Safety & Responsible AI 5 Topics
10.1 The Real Risks
- Hallucinations and factual failure
- Bias in training data, algorithms and human feedback
- Privacy, data leakage and prompt injection
- Deepfakes, misinformation and synthetic media
10.2 Responsible AI Principles
- Fairness, accountability, transparency and explainability
- Privacy, safety and human control
10.3 Frameworks at a glance
- OECD AI Principles and NITI Aayog #AIForAll (India)
- UNESCO AI Ethics, the EU AI Act, MicrosoftnResponsible AI
10.4 Safe Usage in Practice
- Verifying outputs and cross-checking sources
- Human-in-the-loop: when oversight is mandatory
- Guardrails: input validation, output moderation, action limits
- Secure handling of company and customer data
10.5 Lessons & Culture
- Short case studies of AI failures and what they teach
- Individual and organisational accountability
- Building responsible AI habits into daily work
Bonus Module: Emerging Trends & Future Skills
Trends to Watch
- Multimodal and on-device AI
- AI coding assistants: GitHub Copilot, Cursor,
Claude Code
- The MCP and agent-tooling ecosystem
- What the Indian job market is hiring for in AI right now